Terms of Service

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Terms of Service

Last Updated: August 17, 2025

1. Acceptance of Terms

By accessing and using Successta ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Successta is an AI-powered email automation system that enables users to create and manage intelligent email agents. The Service includes:

  • Creation and management of AI email agents
  • Automated email processing via IMAP/SMTP
  • Integration with MCP (Model Context Protocol) servers
  • AI-powered email responses using OpenAI models
  • Email activity monitoring and analytics
  • User authentication and data management

3. User Accounts and Responsibilities

3.1 Account Creation

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must be at least 18 years old to use this Service

3.2 User Responsibilities

  • You are responsible for all activities that occur under your account
  • You must not use the Service for any illegal or unauthorized purposes
  • You must not attempt to gain unauthorized access to any part of the Service
  • You must not transmit spam, malware, or any harmful content through the Service

4. Usage Limits and Billing

4.1 Service Limits

The Service includes usage limits for:

  • LLM API calls per month
  • Emails sent per month
  • Emails received per month
  • Number of active agents

4.2 Fair Use

You agree to use the Service in accordance with fair use principles and not to abuse or overload the system resources.

5. Data and Privacy

5.1 Data Processing

  • The Service processes your emails and personal data to provide AI-powered automation
  • Email content is processed by AI models (OpenAI) for generating responses
  • All data processing is governed by our Privacy Policy

5.2 Data Security

  • We implement industry-standard security measures to protect your data
  • Email communications are handled securely through encrypted protocols
  • User data is isolated using Row Level Security (RLS) policies

6. AI and Automated Responses

6.1 AI Limitations

  • AI-generated responses may not always be accurate or appropriate
  • You are responsible for reviewing and approving automated responses when necessary
  • The Service does not guarantee the quality or accuracy of AI-generated content

6.2 Email Automation

  • You are responsible for the emails sent by your agents
  • You must ensure compliance with applicable email marketing and communication laws
  • You must not use the Service to send unsolicited or spam emails

7. Third-Party Integrations

7.1 MCP Servers

  • The Service integrates with external MCP servers for extended functionality
  • Third-party integrations are subject to their own terms and conditions
  • We are not responsible for the availability or performance of third-party services

7.2 OpenAI Integration

  • The Service uses OpenAI models for AI processing
  • Your use of AI features is subject to OpenAI's terms and policies

8. Intellectual Property

8.1 Service Content

  • The Service and its original content, features, and functionality are owned by Successta
  • The Service is protected by copyright, trademark, and other laws

8.2 User Content

  • You retain ownership of the content you submit to the Service
  • You grant us a license to use your content for providing the Service

9. Termination

9.1 Termination by You

  • You may terminate your account at any time through the account settings

9.2 Termination by Us

  • We may terminate or suspend your account for violation of these terms
  • We may terminate the Service with reasonable notice

10. Disclaimers and Limitations

10.1 Service Availability

  • The Service is provided "as is" without warranties of any kind
  • We do not guarantee uninterrupted or error-free service
  • Scheduled maintenance may temporarily interrupt service availability

10.2 Limitation of Liability

  • We shall not be liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount paid by you for the Service

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the Service interface.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction where the Service is operated.

13. Contact Information

If you have any questions about these Terms of Service, please contact us through the Service or at our support channels.

By using Successta, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.